Shipping policy

Thank you for shopping with Dustero.shop. We are committed to delivering your products quickly, securely, and efficiently worldwide.


1. Free Worldwide Shipping

We proudly offer FREE SHIPPING WORLDWIDE on all eligible orders.

No minimum purchase is required.


2. Processing Time

Orders are typically processed within:

1–3 business days

Orders are not processed during weekends or public holidays.


3. Estimated Delivery Time

Estimated shipping time:

7–10 business days worldwide

Delivery times are estimates only and may vary due to:

Customs procedures

Local shipping carrier delays

Severe weather conditions

High seasonal demand


4. Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking updates may require several business days to appear.


5. Customs & Import Taxes

International orders may be subject to customs duties or import taxes based on your country's regulations.

Customers are responsible for any applicable customs charges unless otherwise stated.


6. Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact our support team immediately.

We will work with the shipping carrier to assist in resolving the issue as quickly as possible.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Dustero.shop is not responsible for lost packages caused by incorrect addresses submitted by customers.


8. Contact Information

Dustero.shop
1187 Lakewood Rd North NW
Edmonton, AB T6K 4C6
Canada

Phone: +1 587-330-1800
Email: support@dustero.shop
Website: https://dustero.shop