Shipping policy
Thank you for shopping with Dustero.shop. We are committed to delivering your products quickly, securely, and efficiently worldwide.
1. Free Worldwide Shipping
We proudly offer FREE SHIPPING WORLDWIDE on all eligible orders.
No minimum purchase is required.
2. Processing Time
Orders are typically processed within:
1–3 business days
Orders are not processed during weekends or public holidays.
3. Estimated Delivery Time
Estimated shipping time:
7–10 business days worldwide
Delivery times are estimates only and may vary due to:
Customs procedures
Local shipping carrier delays
Severe weather conditions
High seasonal demand
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking updates may require several business days to appear.
5. Customs & Import Taxes
International orders may be subject to customs duties or import taxes based on your country's regulations.
Customers are responsible for any applicable customs charges unless otherwise stated.
6. Lost or Delayed Packages
If your package is significantly delayed or lost during transit, please contact our support team immediately.
We will work with the shipping carrier to assist in resolving the issue as quickly as possible.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
Dustero.shop is not responsible for lost packages caused by incorrect addresses submitted by customers.
8. Contact Information
Dustero.shop
1187 Lakewood Rd North NW
Edmonton, AB T6K 4C6
Canada
Phone: +1 587-330-1800
Email: support@dustero.shop
Website: https://dustero.shop